This is so he can administer an affidavit of witness in lieu of the proof submitted, make a paper copy of the witness ID, and charge $1 extra to the $35 service fee they are already charging. When questioned, he then would not take birth certificate as proof of ID and did not explain his reason despite the instruction on the application form. For instance, he would make excuse to not take old passport as both proof of ID and citizenship, even though it is written in the instruction of the application form nor confirm that it is not allowed by the State Department. He is rude, arrogant, incompetent, and likes to make his own rule to possibly charge you extra for service. Beware of Gerardo, the post office worker who services the passport office. This is a notice to those who may consider getting passport services done at the Hollywood post office. If you must go there, just stay away from TITIANA, she's the clerk that's always frowning. And Maria replied: "I can't control their personality". I asked her why is this Postal employee so rude. Also, I mentioned about her with the Manager name (Maria). I will always let the person behind me go ahead when her window becomes open.Īnyways, I just got so tired of her being rude to me and other customers so I started going to the Post Office on Cherekee. Whenever I see a customer say thank you to her when their transaction is complete, she never reply, just looks away, like she is irritated. She is even rude when you are courteous to her. First of all, she always looks upset and angry, before you even get to her window. She is the worst customer service rep I have dealt with. Then suddenly this new employee showed up. I sometimes talk to them about my problem buyers and they always give me great advice from their experience with working with clients there. They are super friendly and always very kind to me. ![]() The clerks there are amazing, especially Joyce, Tye and Trudy. I go there everyday to drop off my online orders. I have been going to this location for 10 years now, ever since I started my home business.
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